A nationwide Medicare survey launched right this moment discovered that veterans rated Veterans Affairs hospitals increased than non-public well being care services in all 10 classes of affected person satisfaction.
The VA takes care of about 9 million veterans at 1,255 services — the nation’s largest built-in well being care system. Regardless of many broadly publicized scandals, VA well being care has been constantly rated as aggressive with non-public care in dozens of peer-reviewed articles.
“I strongly imagine that the VA is the most suitable choice for veteran care. Examine after examine exhibits that high quality and affected person security is a minimum of pretty much as good if not higher than our non-public sector counterparts,” stated Dr. Shereef Elnahal, VA undersecretary for well being.
This most up-to-date survey, often known as HCAHPS (Hospital Client Evaluation of Healthcare Suppliers and Programs), confirmed that the VA beat out non-public services in all of the classes surveyed, similar to affected person satisfaction, hospital cleanliness and communication with nurses and medical doctors.
“This presents among the many first alternatives to immediately examine us with our non-public sector counterparts, and we’re actually pleased with the outcomes however we can’t be content material till 100% of hospitals are pinging in the proper scores,” Elnahal advised NPR.
Favorably evaluating with the non-public sector is essential for the VA, as a result of Congress has expanded the VA’s use of personal care as an possibility when vets have to attend too lengthy or journey too far for a VA appointment. Personal care is way more costly for the VA.
Republicans in Congress, who typically assist better use of personal care, have even accused the VA of obstructing it. Most not too long ago, Home Committee on Veterans’ Affairs Chairman Mike Bost wrote to VA Secretary Denis McDonough about what he known as his “full frustration with the Veterans Well being Administration’s lack of well timed motion to supply group care to veterans that … are in dire want of well timed care.”
“I hope you share my frustration. These roadblocks don’t serve veterans properly and we should do higher,” Bost wrote.